Last Updated: [Insert Date]
Welcome to Lighting Store (usinteriordesignhome.com). These Terms and Conditions govern your use of our website and purchases of our premium designer lighting solutions. By accessing our site and making purchases, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 License to Use
We grant you limited permission to access and make personal use of our website for purchasing designer lighting products.
1.2 Restrictions
You may not:
- Reproduce, duplicate, or copy any content without express written permission
- Use our product images or descriptions on other platforms without authorization
- Reverse engineer or attempt to extract source code from our website
1.3 Copyright
All content including product designs, images, and text are property of Lighting Store and protected by international copyright laws.
2. Product Information
2.1 Product Categories
We specialize in premium designer lighting solutions across four categories:
- Floor lighting
- Pendant lighting
- Table and Desk lighting
- Wall and Ceiling lighting
2.2 Product Representation
While we strive for accuracy:
- Product colors may vary slightly due to monitor settings
- Dimensions are approximate
- Some products may require professional installation
3. Ordering and Payment
3.1 Order Process
Placing an order constitutes an offer to purchase which we may accept or decline at our discretion.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing
All prices are in USD and exclude applicable taxes and shipping unless otherwise stated.
4. Shipping Policy
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping (DHL/FedEx): $12.95, 10-15 business days
- Free Shipping (EMS): For orders over $50, 15-25 business days
4.3 Delivery Areas
We ship worldwide except to some Asian countries and remote areas. Customers are responsible for any customs duties or import taxes.
5. Returns and Refunds
5.1 Return Eligibility
Returns must be requested within 15 days of receipt and meet these conditions:
- Item is unused and in original condition
- Original packaging with all tags included
- Proof of purchase provided
5.2 Non-Returnable Items
We cannot accept returns for:
- Customized lighting fixtures
- Installed or used products
- Wall/Ceiling fixtures showing mounting evidence
5.3 Refund Process
Approved refunds are processed within 5-7 business days to the original payment method. Original shipping costs are non-refundable unless the return results from our error.
6. Customer Responsibilities
6.1 Account Security
You are responsible for maintaining the confidentiality of your account credentials.
6.2 Accurate Information
You must provide accurate shipping and payment information. We are not responsible for delays caused by incorrect addresses.
6.3 Product Use
Some lighting products may require professional installation. Follow all manufacturer instructions for safe operation.
7. Liability Limitations
7.1 Product Liability
Our liability is limited to the purchase price of the product. We are not liable for:
- Consequential or incidental damages
- Improper installation or use
- Modifications made to products
7.2 Website Availability
We strive to maintain 24/7 website availability but are not liable for temporary outages or technical issues beyond our control.
8. Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in the courts of Anchorage, Alaska.
9. Policy Changes
We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of the modified terms.
10. Contact Information
For questions about these Terms and Conditions, please contact us:
Lighting Store5412 East 22nd Avenue
Anchorage, US 99508
Email: [email protected]
